Trade Account Terms & Conditions

Trade Account Terms & Conditions

This Trade Account Agreement ("Agreement") is made between The Herbtender Ltd ("Supplier") and the purchaser ("Buyer"). By placing an order, the Buyer agrees to the following terms:

1. Eligibility

• Buyer must be a registered trading company purchasing for resale purposes.
• A valid business license, tax ID, or VAT number may be required.

2. Minimum Order Requirements

• There are no minimum order quantities for an initial order
• To benefit from enhanced pricing orders must meet the minimum quantity or value threshold to qualify.

3. Pricing & Payment

• Trade Account pricing is confidential and for the Buyer’s use only.
• Payment terms: Pre-payment is required on orders. For extended payment terms the Buyer can chose to pay with a credit card.
• Large accounts may be considered for invoice accounts on terms at the discretion of The Supplier. Invoice account holders are allocated a credit limit of £500 per customer, with invoices payable within 30 days.
• Customers requiring additional credit must submit a request via email to their assigned account manager. Approval is subject to review of the customer’s order history and payment record.
• Late payments may incur a charge at 5% over bank base rate.
• Stock is owned by The Herbtender Ltd until paid for in full.

4. Shipping & Delivery

• Orders are processed and delivered within 5 business days after payment confirmation.
• The Buyer is responsible for all shipping costs, including any applicable customs duties or taxes.

5. Returns & Cancellations

• Orders cannot be cancelled once processed.
• Returns are accepted for defective products only and must be reported within 3 days of receipt.
• No returns or refunds on discounted or promotional items.

6. Product Use & Resale

• Buyer agrees to sell products under their original branding and packaging.
• Resale on third-party marketplaces (e.g., Amazon, eBay) is not permitted without prior written approval.

7. Termination

• The Herbtender reserves the right to terminate this agreement at any time for any reason, including but not limited to breach of terms or misuse of trade privileges.

8. Governing Law

• This Agreement is governed by the laws of England. Any disputes will be resolved in the courts of England.

By placing a trade order, the Buyer acknowledges and agrees to these terms and conditions.